I recently moved back to the area and into a home with only electric heat in an area with a perpensity to loose power several times during the winter. My budget was very tight & had bought my stove elsewhere. When I began calling around in early September for installation Mountain Stove was the only one who would 1) even consider installing a stove not purchased through them "late in the season." 2)Only one who could provide pricing based on stove pipe length needed. When I went in to the shop Cliff took the time to explain why he felt the stove he had was a better option than what I had purchased (unopened) he did not pressure me & when I came back the next day & said my budget just couldn't stretch anymore he understood and set to work to try to fit me in to their very tight schedule( other companies I contacted wouldn't "even waste their time" as multiple companies so eloquently told me- one shop the lady just laughed & hung up🤷🏻‍♀️). They had a cancellation and were able to complete my install sooner than expected. The installer Troy and his helper were spectacular! They were courtesy, friendly, and gave some great info and tips! Everyone I have interacted with has been very friendly and helpful! I would definitely recommend Mountain Stove!